No hot water woes

The room was clean and felt fresh with a comfortable bed. I appreciated the effort to maintain cleanliness amidst the chaos of issues.

Unfortunately, we faced significant issues with hot water throughout our stay. The staff seemed aware of the problem, yet no alternatives were offered during our visit.

decent stay with room for improvement

The room was spacious, allowing us to relax and stretch out. The staff members were friendly and accommodating, making our check-in process smooth and efficient.

Unfortunately, our experience was marred by some issues.

The shower was stone cold first night, I mean, I was running what felt like over 50 gallons, just to get it warm enough to not feel like I was in a freezer. Then we moved to another room next morning, and not only did we find it cleaner, but, honestly, it had a much fresher air, no cigarette smell this time. That was a relief.

It wasn’t exactly a bargain, but you know, it was still somewhat acceptable.

Our stay was enjoyable, especially the spacious King Room and great service at the lobby. I just wish there were more amenities, like a hair dryer!

my stay at heritage park inn was pleasant. the double room was large and clean, which made for a comfortable night. the location is convenient, making it easy to explore nearby attractions. the friendly staff truly stood out, ensuring everything was just right during my one-night stay.

do recommend

My stay here was wonderful. The romantic atmosphere exceeded my expectations compared to my last trip to kissimmee. The staff was genuinely friendly

no hair dryer in the room

Would recommend for a holiday

Comfortable room, essential amenities, with a flat-screen TV and outdoor swimming pool that made our stay enjoyable despite the initial hot water issue.

No hot water first night, we had to run 50 or more gallons of water trying to get even warm water.

The stay was decent for a short trip with my partner, as we were primarily visiting the local attractions. The large room provided plenty of space, and I appreciated the customer service at the lobby. they were very professional and accommodating. However, it was disappointing that there were no essential amenities like a hair dryer or iron, and the bathroom could have been cleaner.

Room was clean and comfortable. No hair dryer in the room. Staff friendly and attentive.

The location of Heritage Park Inn in Kissimmee is really convenient. It's close to attractions and restaurants, making it easy to explore the area. However, I had issues with the amenities. They didn't provide clean towels for two days, and I had to ask for them on the third day. There was no soap or shampoo in the bathroom, which was frustrating. The room wasn't serviced during our stay. trash wasn’t emptied until we left. My husband had trouble with the room key, which wouldn’t unlock the door, and I had to force it open to let him in. The hot water was lacking, the first night's shower was cold, and the second night was only slightly better. We also expected breakfast but found that it wasn’t offered. The noise from the parking lot made it hard to relax at night. Overall, the place needs better management and attention to guest comfort.

Free parking was a plus, but cigarette smoke in the room was unbearable.

We spent one night in a Double Room and faced numerous issues. The lack of hot water was a significant inconvenience, and staff seemed indifferent to our complaints. The towels were thin, low quality, and the absence of a dryer was disappointing. I'd recommend looking elsewhere.